HUBEI HUAYI SPECIAL AUTOMOBILE CO.,LTD
SPECIAL TRUCK MANUFACTURING FACTORY
Hubei Huayi Special Automobile Co., Ltd. is a professional manufacturer qualified for road‑going motor vehicle production. Our main products cover small‑size & large‑size concrete mixer trucks, concrete pump trucks, water sprinkler trucks, fuel tank trucks, garbage trucks, sewage suction trucks and other sanitation‑special vehicles.
Our product portfolio consists of concrete machinery, sanitation vehicles and engineering special‑purpose vehicles, including concrete mixer transporters with capacity ranging from 3m³ to 18m³, concrete boom pump trucks (compact pump trucks, truck‑mounted pumps); sanitation series such as water sprinklers, combined sewer cleaning & sewage suction trucks, garbage trucks; engineering & special vehicles including recovery tow trucks, aerial work platforms, motorhomes / camper vans. All models are listed in the MIIT vehicle product announcement catalogue.
The factory reaches an annual output capacity of 2,000 complete special vehicles and over 3,000 sets of spare parts. We are an authorized body‑builder for SAIC Nanjing Ive co, and maintain stable cooperation with major chassis manufacturers including Dongfeng, FAW and Sinotruk.
We have obtained ISO9001 quality management system certification and CCC (China Compulsory Certification). Our vehicles are widely sold across China and exported to dozens of countries and regions worldwide.
During 2024‑2026, our company has won multiple government procurement bids and delivered equipment including mineral powder mixers, pipeline cleaning trucks, combined sewer cleaning‑suction trucks, ambulances and gas emergency rescue vehicles.
Hubei Huayi Special Automobile Co., Ltd is known for offering comprehensive after-sales services to ensure customer satisfaction and maintain the longevity and performance of the vehicles they sell. Here's a breakdown of their after-sales services:
1. Warranty Services
- Warranty Period: Huayi typically offers a warranty on its vehicles, covering certain parts and systems for a defined period after purchase. The specifics of the warranty (such as duration and scope) may vary depending on the type of vehicle.
- Covered Components: The warranty generally covers engine, transmission, and key operational components, though exclusions often apply for wear and tear or misuse.
2. Spare Parts Supply
- Availability: Huayi has a well-established network for supplying genuine spare parts to ensure vehicle repairs and maintenance are handled with the right components. This is crucial for keeping the vehicles in optimal working condition.
- Parts Ordering: Customers can order spare parts directly from the company or through authorized dealers. The parts are sourced from trusted suppliers, ensuring quality and compatibility.
3. Technical Support and Assistance
- Customer Service: Chengli provides ongoing technical support to assist customers with troubleshooting, repairs, and maintenance questions.
- Online Support: For convenience, they may offer online support through their official website or dedicated service hotlines to address immediate concerns.
- Field Service: In cases of complex issues, Chengli may dispatch technicians to the site for hands-on assistance, especially for critical machinery like fire trucks or specialized equipment.
4. Training Programs
- Operator Training: Huayi often provides training to vehicle operators and maintenance personnel. This ensures that users understand the vehicle's functions and safety protocols, reducing the likelihood of operational errors or damage.
- Maintenance Training: For clients with fleets or large-scale operations, Huayi may offer specialized maintenance training to ensure the vehicles are well-maintained over their lifespan.
5. Maintenance Services
- Routine Maintenance: Huayi recommends regular maintenance checks to ensure that vehicles are operating optimally. They may offer scheduled maintenance services either directly through the company or via authorized service centers.
- Service Centers: The company may have authorized service centers and workshops in various locations where trained technicians handle repairs and routine checks.
6. Repairs and Upgrades
- Repairs: In case of mechanical failures, Huayi offers repair services that range from minor fixes to major repairs. This may be covered under the warranty, depending on the issue.
- Upgrades and Modifications: For specialized vehicles, Chengli might also offer upgrades or modifications to ensure the vehicle meets evolving customer needs, such as additional customization or technology integration.
7. Replacement of Major Components
- Engine, Transmission, and Other Key Parts: In the event of serious mechanical failures, Chengli will support customers with the replacement of critical parts. This is done either under warranty or through the sale of new components at competitive prices.
8. Global After-Sales Network
- International Support: For international clients, Huayi has a global after-sales network that facilitates the distribution of parts and services in various countries.
- Export Services: If vehicles are sold internationally, the company ensures that parts and service options are available to meet the needs of customers across different regions.
9. Customer Feedback and Service Improvement
- Surveys and Feedback: Huayi often seeks customer feedback through surveys or direct communication to improve their service quality and products.
- Continuous Improvement: Based on customer input, Huayi strives to enhance their after-sales services, incorporating new technologies and processes that improve customer experience.
By focusing on strong after-sales support, Huayi aims to build long-term relationships with its clients and ensure that the vehicles remain operational and efficient throughout their lifespan.
Hubei Huayi Special Automobile Co.,Ltd is a professional manufacturer of trucks that located in Suizhou City, Hubei Province.We move 20 years of experience in the production of Crane Truck,Concrete Mixer Truck,Transport Truck,Garbage Truck,Municipal Sanitation Truck,Road Recovery Truck,Utility Service Truck,Road Construction Truck etc to cater the global markets. We address various challenges in vehicle through materials and design.Within the factory, we have advanced raw material production lines, a dedicated quality inspection center, a component processing center, an assembly center, and a packaging center.
This complete infrastructure allows us to efficiently manage every stage of production, from material preparation to final delivery, ensuring consistent quality, precision, and reliability for all our products. Over the years HUAYI TRUCK has received many honors for its growth and management success and has become one of the most admired and respected companies in global business.Huayi Truck has a qualified technical and sales team, is ready to offer the best service.
Hubei Huayi Special Automobile Co., Ltd. has built a strong, diverse, and capable team to support its growth and maintain its position as a leading manufacturer of special-purpose vehicles. The company’s success can be attributed to its dedicated employees, innovative engineers, and effective management team. Below is an overview of the types of teams that contribute to Huayi's operations:
1. Leadership Team
Executive Management: At the top of the company, Huayi has a dedicated leadership team responsible for setting strategic goals, managing operations, and guiding the company’s direction.
Founders and Key Executives: The company was founded by a team of visionary entrepreneurs, and it continues to be guided by its founders or key executives who play a crucial role in ensuring the company's overall success. Their leadership ensures that the business adapts to changing industry needs and global market trends.
2. Research and Development (R&D) Team
Engineers and Designers: The R&D department is key to Huayi’s ability to innovate and stay competitive in the automotive sector. The team consists of engineers, vehicle designers, and product specialists who focus on developing new products and enhancing existing ones. This includes designing special-purpose vehicles that meet specific customer needs, improving safety features, and integrating green technologies (such as electric vehicles and fuel-efficient systems).
Technology and Innovation: Huayi also has dedicated experts focused on incorporating modern technologies into their vehicles, including Internet of Things (IoT) systems, GPS tracking, and smart features to improve fleet management and operational efficiency.
3. Manufacturing and Production Team
Production Workers and Technicians: Huayi’s factory employs skilled workers and technicians who operate machinery, assemble vehicles, and perform quality control checks. They are responsible for maintaining the company’s high standards of vehicle production, ensuring that each vehicle meets the required specifications and quality standards.
Quality Control Team: This team is critical in ensuring that all vehicles pass rigorous testing before they leave the factory. They perform a series of checks on every component of the vehicle to ensure safety, durability, and functionality. This team works closely with both the R&D and production teams to address any issues that may arise during manufacturing.
4. Sales and Marketing Team
Sales Managers and Regional Sales Teams: Huayi’s sales teams work both domestically and internationally to promote and sell special-purpose vehicles to various industries, including municipalities, construction firms, and emergency response organizations. The sales team’s primary role is to build relationships, identify client needs, and provide solutions in the form of tailored vehicles.
Marketing and Customer Outreach: The marketing team handles brand positioning, advertising, and customer outreach. This includes creating promotional materials, attending trade shows, and using digital marketing strategies to enhance the company’s visibility in global markets.
5. Customer Service and After-Sales Team
Customer Support Staff: Huayi’s customer service team provides vital post-purchase support, answering inquiries, assisting with troubleshooting, and helping with vehicle maintenance. The team is well-versed in the specifics of Huayi's products and is available to guide customers through any issues they may encounter.
Service Technicians and Field Engineers: To assist customers with complex technical issues, Huayi deploys field engineers and service technicians who can provide on-site repairs, maintenance, and training. These employees are experts in the vehicles and their systems and help ensure that any issues are resolved quickly and effectively.
6. Supply Chain and Logistics Team
Procurement and Sourcing Specialists: Huayi’s procurement team works to source the necessary materials and components from suppliers, ensuring that high-quality parts are available for production. They maintain relationships with both local and international suppliers to ensure timely delivery of components.
Logistics and Distribution: The logistics team ensures that finished vehicles are delivered to customers on time, whether domestically or internationally. They coordinate shipments, handle customs procedures for international deliveries, and manage the distribution process.
7. Finance and Administration Team
Financial Management: This team manages the company’s financial planning, budgeting, and accounting functions. They handle everything from payroll to investment strategies, ensuring that Chengli remains financially stable and can invest in growth opportunities.
Human Resources (HR): The HR team manages employee recruitment, training, and welfare. They ensure that Huayi attracts top talent, offers competitive compensation packages, and maintains a positive workplace culture.
Huayi Group is a well-known Chinese manufacturer specializing in the design, production, and sale of special-purpose vehicles
